Welcome to Hikayaah Perfumes. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions apply to all users of the Hikayaah Perfumes website.
By placing an order, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Products & Pricing
All products listed on our website are subject to availability.
We strive to ensure accurate product descriptions and pricing; however, errors may occur.
Prices are listed in AED (UAE Dirham) and are subject to change without notice.
We reserve the right to cancel any order due to pricing errors or stock issues.
3. Orders & Payments
Once an order is placed, you will receive a confirmation via email or SMS.
We reserve the right to refuse or cancel any order at our discretion.
Payments are processed securely through trusted third-party payment gateways.
Hikayaah Perfumes does not store your payment details.
4. Shipping & Delivery
Delivery timelines are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
Our Return & Refund Policy governs all return and refund requests.
Due to hygiene and safety reasons, opened or used perfumes cannot be returned.
Please refer to our Return & Refund Policy page for detailed information.
6. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of Hikayaah Perfumes.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. User Conduct
By using our website, you agree not to:
Use the site for any unlawful or fraudulent activity
Attempt to interfere with website security or functionality
Provide false or misleading information
8. Limitation of Liability
Hikayaah Perfumes shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We do not guarantee that the website will always be error-free or uninterrupted.
9. Third-Party Services
We may use third-party services such as payment gateways and delivery partners.
We are not responsible for the policies or actions of these third parties.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes shall be subject to the jurisdiction of UAE courts.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
