At Hikayaah Perfumes, we are committed to delivering premium quality fragrances. Due to the nature of our products, we maintain strict return and refund guidelines to ensure hygiene and product integrity.
1. Eligibility for Returns
We only accept returns under the following conditions:
The product received is damaged, defective, or incorrect
The request is raised within 48 hours of delivery
The product is unused, unopened, and in original packaging
2. Non-Returnable Items
The following items are not eligible for return:
Opened or used perfumes
Products without original packaging
Items purchased during promotions or clearance sales
3. Refund Policy
Once your return is approved and inspected, we will process your refund within 7–10 business days
Refunds will be issued to the original payment method
